Privacy Policy

1. Information We Collect

Personal Information

When you create an account or make a purchase, we collect:

• Account Information: Name, email address, password (encrypted)
• Payment Information: Credit card details (processed securely by Stripe, not stored by us)
• Billing Information: Billing address, shipping address
• Profile Information: Username, profile picture (optional), membership level

Usage Information

We automatically collect certain information when you use our Service:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, features used
• Cookies & Tracking: Session data, preferences, analytics

User-Generated Content

Content you voluntarily submit including:

• Forum posts and comments
• Product reviews
• Fan art and creative submissions
• Contact form messages

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: Process orders, manage memberships, deliver digital content
• Communication: Send order confirmations, membership updates, important notifications
• Customer Support: Respond to inquiries, resolve issues, provide assistance
• Personalization: Customize your experience, show relevant content
• Analytics: Understand usage patterns, improve our Service
• Security: Detect and prevent fraud, abuse, and security incidents
• Legal Compliance: Comply with legal obligations and enforce our Terms
• Marketing: Send promotional emails (with your consent, opt-out anytime)

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Types of Cookies We Use

• Essential Cookies: Required for basic functionality (login, shopping cart)
• Performance Cookies: Help us understand how you use our Service
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising (with your consent)

Cookie Management

You can control cookies through your browser settings. Note that disabling essential cookies may affect Service functionality. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block all cookies (not recommended)
• Clear cookies when you close your browser

4. Third-Party Services

We use trusted third-party services to provide and improve our Service:

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: TLS 1.2+ for data in transit, AES-256 for data at rest
• Password Security: Passwords are hashed using bcrypt
• Access Controls: Strict access controls and authentication
• Regular Audits: Security audits and vulnerability assessments
• Secure Infrastructure: Servers in secure, monitored data centers

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Service and maintain your account
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce our agreements

Account Data: Retained while your account is active and for 3 years after deletion

Order History: Retained for 7 years for tax and accounting purposes

Marketing Data: Deleted immediately upon opt-out or account deletion

7. Your Rights (GDPR & Data Protection)

If you are in the European Economic Area (EEA), you have the following rights:

To exercise any of these rights, please contact us at privacy@reeves-legacy.online. We will respond within 30 days.

8. Children Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will delete such information from our records.

Users between 13-18 years old require parental consent for purchases and account creation.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country, state, province, or other governmental jurisdiction where data protection laws may differ.

By using our Service, you consent to the transfer of your information to our facilities and third-party service providers.

We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses (SCCs) for transfers from the EEA.

10. Marketing Communications

With your consent, we may send you promotional emails about:

• New products and exclusive merchandise
• Special offers and member discounts
• Community events and announcements
• Platform updates and new features

Opt-Out

You can opt out of marketing emails at any time by:

• Clicking "Unsubscribe" in any marketing email
• Updating your email preferences in account settings
• Contacting us at privacy@reeves-legacy.online

Note: You will continue to receive transactional emails (order confirmations, account notifications) even if you opt out of marketing communications.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.

We will notify you of any material changes by:

• Posting a prominent notice on our Service
• Sending an email to your registered email address
• Updating the "Last Updated" date at the top of this policy

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.